✈️ @SouthwestAir started with an FAQ agent
This is a AI post classified by Jev as AI agents (a launch), kept by the AI Radar because it carries real work, not commentary.
✈️ @SouthwestAir started with an FAQ agent Then customers asked: actually… can you just do this for me? Agent Script takes it from answers to action: → AI Assistant handles the conversation → Routes back-office work to specialized agents → Keeps business rules fixed where they need to be + leaves room to reason where they don’t Action beats answers every time
Posted by Salesforce (582.7k followers) 2 days ago · 35 likes · 10.1k views · view the original post on X. Kept by the AI Radar as AI agents.
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