With 12 support agents, 100,000 creators, nearly 40 million students, the support team…
This is a AI post classified by Jev as AI sales & support (a tool drop), kept by the AI Radar because it carries real work, not commentary.
With 12 support agents, 100,000 creators, nearly 40 million students, the support team at @teachable had a decision to make: who gets helped first? Teachable chose not to deprioritize anyone. They took a new approach to their support and deployed Fin. They started with a 35% resolution rate, just by connecting Fin to their help center content. Now they have: → Connected Fin to @retool and their staff app, so it can answer account-specific questions → Connected Fin to @pendoio, so it can help on the page where someone’s stuck → Set it up to verify identity and handle account deletion end-to-e
Posted by Fin (45.3k followers) 1 h ago · 0 likes · 114 views · view the original post on X. Kept by the AI Radar as AI sales & support.
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